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St. Louis Geothermal Contractor
Hoffmann Brothers St Louis Geothermal
4301 Lafayette Avenue
St. Louis MO 63110
January 1, 2011; it summarizes what information we might collect from a registered user or other visitor ("you"), and what we will and will not do with it.
What we do with your personally identifiable information
It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. "Personally identifiable information" means information that can be used to identify you as an individual, such as, for example: your name; company; email address; phone number; billing address; your user ID and password (if applicable); credit' card information (if applicable); any account-preference information you provide us; your computer's domain name and IP address, indicating where your computer is located on the Internet; and session data for, your login session, so that our computer can 'talk' to yours while you are logged in.
If you do provide personally identifiable information to us, either directly or through a reseller or other business partner, we will:
• not sell or rent it to a third party without your permission - although unless you opt out (see below), we may use your contact information to provide you with information we believe you need to know or may fmd useful, such as (for example) news about our services and products;
• take commercially reasonable precautions to protect the infonnati6n from loss, misuse and unauthorized access, disclosure, alteration and destruction;
• not use or disclose the information except:
o as necessary to provide services or products you have ordered, such as (for example) by providing it to a carrier to deliver products you have ordered;
o in the aggregate with other information in such a way so that your identity cannot reasonably be determined (for example, statistical compilations);
o as required by law, for example, in response to a subpoena: or search warrant;
o to outside auditors who have agreed to keep the information confidential;
o as necessary to protect the rights, safety, or property of Roscoe Brown, Inc., its users, or others; this may include (for example) exchanging information with other organizations for fraud protection and/or risk reduction.
Other information we collect
We may collect other information that cannot be readily used to identify you, such as (for example) the domain name and IP address of your computer. We may use: this information, individually or in the aggregate, for technical administration of our Web site(s); research and development; customer- and account administration; and to help us focus our marketing efforts more precisely.
Roscoe Brown, Inc. uses "cookies" to store personal data on your computer. We may also link information stored on your computer in cookies with personal data about specific individuals stored on our servers. If you set up your Web browser (for example, Internet Explorer, Firefox, or Chrome) so that cookies are not allowed, you might not be able to use some or all of the features of our Website.
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commercial transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
External data storage sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
Your privacy responsibilities
To help protect your privacy, be sure:
• not to share your user ID or password with anyone else;
• to log off the Roscoe Brown, Inc. website when you are finished;
• to take customary precautions to guard against "malware" (viruses, Trojan horses, bots, etc.), for example by installing and updating suitable anti-virus software.
Information collected from children
You must be at least 13 years old to use Roscoe Brown, Inc.'s website and service(s). Roscoe
Brown, Inc. does not knowingly collect information from children under 13.
This system is designed to allow customers to pay for services that have already been rendered by Roscoe Brown, Inc. As such, all transactions through this online system are final and nonrefundable.
If you have a discrepancy with your bill, call our offices to speak with a customer service representative before making any payments using our online system.
Questions or comments?
firstname.lastname@example.org, or contact us via any of the ways described in the Contact Us page at